Train people well enough so they can leave, treat them well enough so they don’t want to. Richard Branson
EC FOUNDER NIGEL BOTTERILL & RICHARD BRANSON
Are you a serious business owner?
Be cautious with your answer! If you don’t have a team around you, the answer is ‘no’.
Dramatic as that sounds, establishing a team is an integral factor in growing your business.
Inevitably, the next question you’ll want to address is…
‘How to Keep Your Team Happy?’
Traditionally, business owners use conventional tools to gauge their employees’ attitudes, but the data extracted is limited and it certainly doesn’t measure sentiment – it only tells part of the story.
When looking at incentives to improve happiness in your team, it’s important to consider the root cause of unhappiness. Office Genie have done just that!
Exploring the factors that affect workplace happiness in their recent report has found mental health being high amongst the list.
OFFICE GENIE’S WORKPLACE HAPPINESS REPORT – 2017
Employee Engagement
Capturing the intelligence contained in employee feedback can make all the difference in maintaining a positive and productive workforce.
The reality is, it can improve customer experience significantly – surely reason enough for making intelligent employee engagement a top priority for your business!
We all know that how we are perceived is very much to do with what we are thinking; after all, what’s going on in our head often leaks out through our attitude, body language and behaviours. Therefore, it stands to reason that the happier and more valued your employees feel, the more positive they are in your business and as a result, your customers feel the same about doing business with you.
So, why should you care about employee engagement?
Given the enormous effort and expense that goes into hiring, training and replacing employees, retention is critical to ensure a company’s future – that’s where employee engagement comes into play.
Employee engagement can…
1. Increase Motivation
When employees feel that they have a voice and their opinions are heard, they are motivated to work harder.
2. Increase Productivity
Engaged employees experience a greater sense of well-being, which comes from believing that they are making a difference.
3. Increase Retention
These recent studies suggest a reason why employees search for a new job is because they feel overlooked and underappreciated: it’s not all about money!
4. Improve The Bottom Line
Higher levels of engagement are correlated with higher levels of market performance in the areas of revenue growth, market share, profitability and customer satisfaction.
